Welcome to freshbett.com. Before you start playing, please take a few minutes to read through these Terms & Conditions — they apply to all players who register and use our platform. By creating an account, you confirm that you’ve read and agreed to everything outlined here. If you ever have questions, our support team is always happy to help at [email protected].
freshbett.com is operated by Ryker B.V., registration number 154186, with registered address at Abraham Mendez Chumaceiro Boulevard 50, Willemstad PO BOX 4750, Curaçao. Ryker Development Limited acts as a payment agent and is registered in Cyprus at Patrikou Loumoumpa 7, Block A, Office A13, Larnaca, Cyprus. These Terms & Conditions are governed by the laws of Curaçao.
1. Updates to These Terms
We may update these Terms & Conditions from time to time. When we make significant changes, we’ll do our best to let you know by email — but we also recommend checking this page regularly. If you’re not comfortable with any changes, you’re free to close your account. Continuing to use the platform after an update means you accept the new terms.
2. Who Can Play
We welcome players from countries where online gambling is permitted by law. It’s your responsibility to make sure that online gaming is legal in your jurisdiction before registering. All players must be at least 18 years old, or the minimum legal age in their country of residence — whichever is higher. We may request proof of age at any time and reserve the right to suspend accounts that cannot meet this requirement.
The following residents are not permitted to register or play on freshbett.com: Aruba, Bonaire, Curaçao, Lithuania, the Netherlands, Georgia, Saba, Russia, Belarus, St. Maarten, the United States and its dependencies, and any FATF-blacklisted countries. We also reserve the right to restrict players from additional jurisdictions at our discretion.
3. Game Availability
Certain games may not be available in all regions. Players from Australia, France, Iran, Iraq, Spain, the United Kingdom, the United States and its dependencies, and several other jurisdictions may have restricted access to parts of our game catalogue. We reserve the right to adjust availability at any time.
4. Accepted Currencies
We support the following currencies: USD, EUR, CAD, AUD, EGP, BTC, ETH, LTC, BCH, XRP, DASH, XMR, and USDT.
5. Taxes and Fees
Any taxes or fees applicable to your winnings under the laws of your country of residence are entirely your own responsibility. freshbett.com does not withhold or manage tax obligations on behalf of players.
6. Game Rules
By accepting these Terms & Conditions, you confirm that you understand the rules of the games available on our platform. Information about theoretical payout percentages is available within each game for your reference.
7. Your Account
Each player is permitted to hold only one account. Duplicate accounts — whether linked to the same person, household, or IP address — may result in all associated accounts being closed and any winnings or bonuses being forfeited. Your account is strictly personal and must not be shared with or accessed by any third party, including minors.
Each bonus, promotion, or offer on freshbett.com is available once per player, IP address, device, household, email address, and payment method.
8. Deposits
We offer a wide range of payment methods, including Visa, Mastercard, and various alternative options. For details on which methods are available in your country, feel free to contact our support team.
Please note:
- The minimum deposit amount is 20 EUR or equivalent
- We only accept deposits from payment accounts registered in your own name — third-party payments are not permitted
- Deposited funds are subject to a minimum 1x wagering requirement before withdrawal
9. Withdrawals
- The minimum withdrawal amount is 20 EUR or equivalent
- The maximum weekly withdrawal limit is 7,500 EUR; the monthly limit is 15,000 EUR
- Wins exceeding 15,000 EUR may be paid out in monthly instalments of up to 15,000 EUR
- The maximum payout for any single bet or spin is capped at 300,000 EUR — this limit does not apply to progressive jackpot wins, which are always paid in full
- All withdrawals are returned to the same payment method used for the original deposit
- Bank transfer withdrawals are processed within three banking days and may, in exceptional cases, carry intermediary bank charges of up to 16 EUR
Please note that Visa withdrawals are not supported in the USA, Australia, Hong Kong, India, Indonesia, Japan, South Korea, Malaysia, and Singapore. Mastercard withdrawals are available only in select European countries — contact our support team for the full list.
We reserve the right to verify your identity before processing any withdrawal. If false or incomplete information is provided, the withdrawal may be refused and your account may be suspended.
10. Dormant Accounts
An account is considered inactive if there has been no login activity for 12 consecutive months. Once an account reaches this status, a monthly administrative fee of 10 EUR (or equivalent) may be deducted from the remaining balance. This fee will stop being charged once the balance reaches zero or the account is reactivated.
11. Bonuses and Free Spins
We want our bonuses to be fun and fair. Here’s what you need to know:
- Deposit free spins — 40x wagering requirement, maximum withdrawal of $2,500
- No-deposit free spins — 40x wagering requirement, maximum withdrawal of $100
- You may not use two consecutive sets of free spins without making a deposit in between
- When a bonus and deposit are combined in your balance, bonus rules apply to the entire amount
- A bonus is automatically cancelled if your account balance drops below 1
- Each bonus is available once per player, household, device, and payment method
Players from certain countries are not eligible for Welcome Casino & Live Casino Bonuses. This includes, among others, Finland, Greece, Indonesia, Malaysia, Philippines, Thailand, UAE, Vietnam, Croatia, Slovenia, and several others. Please contact our support team if you’re unsure whether your country is included.
Any winnings generated by bypassing bonus rules, or by playing restricted games during an active bonus, may be confiscated.
12. Anti-Fraud Policy
We take fair play seriously. If we detect or suspect fraudulent activity — including collusion, chargebacks, multi-accounting, use of stolen payment methods, or any other form of cheating — we reserve the right to close the account and withhold any pending payments. We may also report such activity to relevant regulatory authorities.
To keep things fair for everyone, we have zero tolerance for bonus abuse. Attempting to exploit welcome offers or promotions in bad faith will result in bonuses and associated winnings being voided.
We may request identity verification documents (ID, proof of address, payment method verification) at any time. If you’re unable to provide the required documentation in Latin or Cyrillic script, we may ask you to complete a video verification instead. Failure to comply may result in account suspension and funds being held.
13. Limitation of Liability
Gambling involves financial risk, and by using our platform you acknowledge this. freshbett.com is not liable for any financial losses resulting from your use of the website or its services. We are also not responsible for technical issues such as hardware or software failures, internet disruptions, or service interruptions beyond our control.
In the event of a system error that results in incorrect odds, payouts, or account credits, we reserve the right to correct the mistake and void any affected bets. If funds are mistakenly credited to your account, they remain our property and will be reclaimed — please notify us immediately if you notice any such discrepancy.
14. Selling or Transferring Claims
Players may not sell, assign, or transfer any claims or rights against freshbett.com to a third party without our prior written consent.
15. Complaints
We always aim to resolve any issues quickly and fairly. If you have a concern, please reach out to our customer support team in the first instance — we’ll do everything we can to help. Complaints must be submitted within 2 months of the issue arising; those submitted after this period may not be considered.
If a dispute cannot be resolved at the support level, it may be escalated to an independent body or the relevant licensing authority.
In the event of any dispute regarding game outcomes, our server logs and records serve as the final authority.